Ordering

You can place your order directly through our online store, using the checkout cart, or you may also place your order over the phone. To reach the West LA location please dial (310) 842-3790. To reach the North Hollywood location please dial (818) 508-5678. Orders can also be placed in person at one of our two conveniently located stores.

Payment and Accuracy

All prices are subject to change, and we may cancel any order at our discretion. While we do our best to make sure our website content is accurate and up to date, we are not responsible for any errors, omissions, pricing errors, or out of stock items. All product descriptions, colors and dimensions are believed to be accurate but may change without notice due to manufacturing updates.

Price Match Guarantee - We will match the lowest regular, non-sale, advertised price you find on the exact item, from the same manufacturer, taking into consideration taxes and delivery charges. This guarantee does not apply to discontinued items, showroom samples, or any item that is out of stock. Price Match must be mentioned at time of purchase and does not apply to previous purchases. Proof of the advertised price must be provided for a price match.

Warranty

All items are covered by a 180 day manufacturer warranty which starts from the date of pickup/delivery. This limited warranty only covers manufacturing defects, and will not cover damage caused by incorrect assembly, unauthorized repairs, neglect, or misuse of items.

All warranty claims must be processed through our e-mail address at sales@capricefurniture.com. To start a warranty claim, please e-mail us the following: name, address, phone number, purchase date, invoice number, item number or name, a detailed description of the damage, and pictures showing the damage.

Warranty claims will be processed within 4-6 business days, and you will receive a response via e-mail. At our discretion we will either repair or replace the damaged item, or issue you a refund if the item and/or parts are no longer available.